FAQ
Frequently Asked Questions
To purchase our wire and cable equipment, you can contact our sales team directly through phone or email. We will guide you through the ordering process, including product selection, customization options if needed, and delivery arrangements.
The lead time varies depending on the complexity of the product and the quantity ordered. Typically, standard products have a lead time of 50 days. For custom orders, we may require additional time for design approval and testing. Please contact us for a more accurate estimate based on your specific requirements.
Each piece of our equipment comes with comprehensive installation instructions. Additionally, we offer installation support services which include remote assistance or on-site installation by our technicians, depending on your preference and location. Training sessions can also be arranged to ensure smooth operation.
We are a manufacturer with more than 17 years manufacturing experience in cable machinery,and we have production workshop and office space.
Our products come with a standard warranty period that covers manufacturing defects. The exact terms and duration vary by product. Extended warranties and service agreements are available upon request. Please consult our sales documentation for full details.
Yes, many of our machines are designed specifically for high-frequency applications, incorporating advanced technologies to minimize signal loss and interference. If you have specific requirements, we can tailor solutions to meet those needs.
Absolutely, we offer both preventive maintenance plans and emergency repair services. Our trained technicians are available to help maintain peak performance of your equipment throughout its life
Address: No36Houhu road,Humen Town, Dongguan City,Guangdong Province,China
We are near to Shenzhen Baoan International airport within 40 mins;
We are close to Guangzhou Baiyun Airport for 1.5-2 hours.
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